Business processes Workflow improvement Automation Process mapping Time-saving systems Productivity Eliminating repetitive work
Fontaine Insights Insight #006 The Handoff Problem Why work often breaks between people, departments, and systems—and how to design cleaner transitions. By John CardinalFounder & Principal Consultant, Fontaine Associates LLC Introduction Most businesses are reasonably good at the individual tasks their employees perform. The quote gets prepared. The customer information gets collected. The order gets…
Fontaine Insights Insight #004 The Most Expensive Words in Business Why “We’ve Always Done It This Way” Is Costing More Than You Think By John Cardinal Founder & Principal Consultant, Fontaine Associates LLC There are six words that quietly cost businesses thousands of dollars every year. They are rarely questioned, almost never challenged, and are…
Fontaine Insights Insight #002 Your Business Has Friction. You Just Can’t See It Yet. Why growing isn’t always about working harder. Sometimes it’s about removing what’s quietly slowing you down. By John Cardinal Founder & Principal Consultant, Fontaine Associates LLC Introduction Imagine driving your car with the parking brake pulled up just one click. The…
Fontaine Insights · Insight #001 Three hidden problems that quietly steal your time, your customers, and your revenue—and what you can do about them. By John Cardinal Founder & Principal Consultant, Fontaine Associates LLC Published July 22, 2026 | Business Systems | Workflow Automation Running a small business has never been easy. You are wearing…
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