Business operations Leadership Customer service Scaling Digital transformation Business efficiency Strategic planning
Fontaine Insights Insight #007 Your Website Should Do More Than Explain What You Do A modern website can become part of the way your business serves customers—not just a digital brochure. By John CardinalFounder & Principal Consultant, Fontaine Associates LLC Introduction For years, having a business website meant putting the basics online: who you are,…
Fontaine Insights Insight #006 The Handoff Problem Why work often breaks between people, departments, and systems—and how to design cleaner transitions. By John CardinalFounder & Principal Consultant, Fontaine Associates LLC Introduction Most businesses are reasonably good at the individual tasks their employees perform. The quote gets prepared. The customer information gets collected. The order gets…
Fontaine Insights Insight #005 Not Every Business Problem Needs AI The smartest technology decision may be knowing when not to use it. By John Cardinal Founder & Principal Consultant, Fontaine Associates LLC Introduction Artificial intelligence has become one of the loudest conversations in business. Every week brings a new tool, a new promise, or a…
Fontaine Insights Insight #004 The Most Expensive Words in Business Why “We’ve Always Done It This Way” Is Costing More Than You Think By John Cardinal Founder & Principal Consultant, Fontaine Associates LLC There are six words that quietly cost businesses thousands of dollars every year. They are rarely questioned, almost never challenged, and are…
Fontaine Insights Insight #002 Your Business Has Friction. You Just Can’t See It Yet. Why growing isn’t always about working harder. Sometimes it’s about removing what’s quietly slowing you down. By John Cardinal Founder & Principal Consultant, Fontaine Associates LLC Introduction Imagine driving your car with the parking brake pulled up just one click. The…
Fontaine Insights Introductory Insight AI Isn’t Coming for Your Business. It’s Coming to Help You Run It. How artificial intelligence moved from science fiction to everyday business—and why its greatest value may be giving people more time to be human. By John Cardinal Founder & Principal Consultant, Fontaine Associates LLC Introduction Five years ago, artificial…
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