Training & Workshops

Good AI training should leave people confident, not overwhelmed.

Our workshops focus on real use cases inside your business: how AI can support daily work, where it should not be used, and how to build habits that actually stick once the session is over.

We do not teach AI as a novelty. We teach it as a practical business skill.

That means clear examples, responsible use, hands-on practice, and workflows your team can understand without needing to become technical experts.


What We Cover

Every workshop is tailored to your team, but common topics include:

AI fundamentals
What today’s AI tools can do, where they are useful, and where their limits still matter.

Practical business use cases
How AI can support real work such as drafting, summarizing, organizing information, preparing responses, improving intake, documenting processes, and reducing repetitive tasks.

Prompt writing that actually works
Simple ways to write better prompts without turning everyone into a “power user.” We focus on context, role, task, examples, tone, and review.

Safe and responsible use
How to think about privacy, sensitive information, accuracy, bias, quality checks, and when a human needs to stay involved.

Workflow design
How to use AI as part of a repeatable process instead of a random one-off experiment.

Role-specific examples
Practical examples for leadership, operations, customer service, marketing, admin teams, client delivery, or other business functions.

AI guardrails and team standards
Simple rules that help your team know when to use AI, when not to use it, and how to review the output before it reaches a customer or client.


Why Training Matters

Many teams are already using AI in some form. The problem is that they are often using it differently, inconsistently, and without shared expectations.

One person may be using it to draft emails.
Another may be using it to summarize documents.
Someone else may be testing tools without telling anyone.
Leadership may know AI matters, but not know how to guide the team safely.

That creates risk, confusion, and uneven results.

Training gives your team a common foundation. It helps people understand what AI is good at, what it is not good at, and how to use it in a way that protects quality, data, reputation, and customer trust.

The goal is not to make everyone an AI expert.

The goal is to help your team use AI more clearly, safely, and consistently.


Workshop Formats

We keep formats simple so you can choose what fits your team, schedule, and budget.

Team Briefing: 60–90 Minutes

A focused overview for teams that need a practical introduction.

Best for:

  • Leadership teams
  • Small business owners
  • Teams just starting with AI
  • Groups that need shared language and basic guardrails

Typical focus:

  • What AI can and cannot do
  • Safe use basics
  • Practical examples
  • Live demos
  • Team Q&A
  • Suggested next steps

Half-Day Workshop

A deeper working session with examples and hands-on exercises.

Best for:

  • Teams ready to apply AI to real work
  • Departments with specific workflows to improve
  • Businesses that want practical prompt examples and usage standards

Typical focus:

  • Use case identification
  • Prompt practice
  • Workflow examples
  • Quality review
  • Guardrails
  • Team exercises
  • Action plan

Multi-Session Series

Short sessions spread over several weeks to build habits over time.

Best for:

  • Teams that need repetition and reinforcement
  • Businesses introducing AI gradually
  • Groups with multiple roles or departments
  • Organizations that want training plus implementation support

Typical focus:

  • Weekly lessons
  • Practice assignments
  • Workflow refinement
  • Prompt libraries
  • Role-specific examples
  • Review and improvement

Remote or In-Person

Workshops can be delivered virtually or on-site depending on location, schedule, and team needs.

Remote works well for focused briefings, demos, and multi-session training.
In-person works well for hands-on workshops, leadership sessions, and team working sessions.


Who This Is For

Our training is a good fit if your team needs clarity around how to use AI without turning daily work into a free-for-all.

This may be right for you if you:

  • Have team members experimenting with AI, but no shared standards.
  • Want to reduce random tool chasing and focus on useful workflows.
  • Need a practical way to talk about AI with non-technical staff.
  • Want leadership, operations, and team members working from the same playbook.
  • Care about quality, privacy, and reputation as much as efficiency.
  • Want your team to feel more confident using AI responsibly.
  • Need simple examples people can apply immediately.
  • Want training that connects to your actual business, not generic demos.

This is especially useful for small businesses, service teams, admin teams, client-facing teams, operations groups, and leadership teams that want to introduce AI carefully but not slowly forever.


How a Workshop Engagement Works

We keep the process focused and practical.

1. Discovery

We start with a focused conversation about your team, your goals, your current tools, and what you want people to be able to do after the session.

We look at:

  • Who needs training
  • What roles they perform
  • What AI experience they already have
  • What tools are currently being used
  • What concerns leadership has
  • What workflows could benefit from AI support
  • What topics should be avoided or handled carefully

2. Workshop Design

We design the agenda around your real business language and workflows.

That may include:

  • Custom examples
  • Role-specific exercises
  • Prompt templates
  • AI safety guidance
  • Workflow walkthroughs
  • Live demonstrations
  • Team discussion questions
  • Practical follow-up actions

No generic slide deck pretending every business works the same way.

3. Delivery

We run the session in a clear, approachable way.

The tone is practical, not intimidating. We make room for questions, concerns, skepticism, and real-world examples.

Participants should leave understanding not just what AI can do, but how to think about using it responsibly.

4. Follow-Up

After the session, we provide a short summary with key takeaways, recommended next steps, and reference materials your team can revisit.

Depending on the engagement, that may include:

  • Prompt examples
  • Usage guidelines
  • Workflow notes
  • Recommended guardrails
  • Suggested next training topics
  • Opportunities for consulting or implementation support

What Participants Walk Away With

Participants should leave with:

  • A clearer understanding of where AI can support their work.
  • A better sense of where AI should not be used.
  • Practical prompt examples they can adapt.
  • Simple quality-check habits.
  • Clearer expectations around privacy and sensitive information.
  • A shared vocabulary for talking about AI at work.
  • Examples connected to their actual role or business process.
  • Confidence to use AI without overtrusting it.

The best training does not end when the session ends. It gives people a foundation they can keep building on.


Fontaine Insights

Training can also connect to Fontaine Insights, our weekly lesson-style resource for practical AI, automation, intelligent assistants, and smarter digital systems.

Fontaine Insights is designed to help business owners and teams keep learning in small, useful pieces instead of trying to absorb everything at once.

It supports the same philosophy as our workshops:

  • Keep AI practical.
  • Keep the language clear.
  • Focus on real business use cases.
  • Build habits over time.
  • Use AI to simplify work, not complicate it.

For teams that want continued learning after a workshop, Fontaine Insights can become a helpful follow-up path.


Training + Consulting

Workshops often reveal the next best improvement opportunity.

A team may realize they need:

  • A prompt library
  • A shared AI usage guide
  • A customer intake workflow
  • An AI assistant
  • A better website inquiry process
  • An online ordering support flow
  • A call handling or follow-up process
  • A lightweight automation

That is where training can connect naturally into consulting.

The workshop builds confidence.
The consulting engagement turns the right ideas into working systems.

You can start with training, consulting, or both depending on your needs.


Getting Started

You do not need a fully defined training plan to begin.

The first step is a focused conversation about your team, your goals, and the types of work you want AI to support. From there, we can recommend a workshop format and outline that fits your schedule, experience level, and budget.

We will help you decide whether your team needs a short briefing, a hands-on workshop, a multi-session series, or a training-plus-consulting path.

The goal is simple: give your team confidence, clarity, and practical next steps.


Common Questions

No. We design workshops for mixed-experience groups. Some participants may be brand new to AI, while others may already be experimenting. The session can include both simple introductions and more advanced examples depending on who is in the room.

Yes. Every workshop is tailored to your team’s roles, tools, priorities, and comfort level. The discovery conversation is where we decide what to include, what to simplify, and what to leave out.

Absolutely. Many clients start with a workshop, then add a small consulting engagement to design or refine specific workflows, assistants, prompts, or automation opportunities afterward.

Not usually. The focus is practical business use. We explain what people need to know without burying them in technical language.

Yes, and often that is helpful. Leadership gets a clearer view of risks, opportunities, and expectations, while staff gets practical examples they can use in daily work.

Yes. Remote sessions work well for briefings, demos, Q&A, and multi-session learning. In-person workshops may be better for deeper hands-on sessions depending on the group size and goals.

You receive a short follow-up summary with takeaways and next steps. If useful, we can also recommend additional training, consulting, or implementation support based on what came up during the session.